The Platform
The coordinating layer for the entire relocation ecosystem.
ARWIX is a configurable Relocation Experience Platform built to connect every participant, every policy, and every workflow — from initiation to closeout — into one governed, intelligent ecosystem.
The Challenge
Every organization relocates differently.
Relocation programs vary by framework, organizational hierarchy, policy model, and operating preference. Traditional systems handle this through customization — which creates maintenance debt and inconsistency. ARWIX handles it through configuration.
Supported Frameworks
Joint Travel Regulations
Designed to support DoD and military relocation programs — including entitlement resolution by grade and dependency status, HHG coordination, POV shipment, and per-diem application.
Federal Travel Regulation
Designed to support federal civilian relocation under FTR 302 chapters — relocation allowances, HHG limitations, real estate transaction support, and agency-level policy layering.
Federal Acquisition Regulation
Designed to support contractor and acquisition-funded relocation — with cost-allowability considerations, audit-ready documentation, and governance evidence at every milestone.
Corporate
Fully configurable policy frameworks for enterprise mobility programs — any structure, any allowance model, any organizational hierarchy. Programs retain their own identity and rules.
Platform Architecture
One Platform. Many Participants. One Connected Experience.
ARWIX coordinates information and work without requiring every participant to operate in the same way. Administrators configure the rules. The platform enforces them. Every participant gets a workspace shaped to their role.
Policy Layer
JTR, FTR, FAR, and corporate frameworks configured as governed policy constructs — with org-level overrides, allowance matrices, and inheritance rules.
Participant Layer
Purpose-built workspaces for administrators, move managers, employees, carriers, and finance — each scoped to exactly what that participant needs.
Workflow Layer
A canonical lifecycle from initiation to closeout, with governed handoffs, configurable milestones, and enforced approval authority at each stage.
Intelligence Layer
Explainable, policy-aware decision support — cost estimation, entitlement recommendations, exception identification — with full human accountability.
Integration Layer
APIs, secure file exchange, event routing, and system connectors that link ARWIX to existing HR, finance, carrier, and government data environments.
Capabilities
Five Connected Pillars
Each capability domain is independently valuable and exponentially more powerful in combination. Together, they provide the infrastructure for a governed, intelligent relocation lifecycle.
Experience
Designed for Every Participant
Organizations can shape branded, role-aware relocation experiences — ensuring each participant sees exactly what they need to act, and nothing they don't.
Knowledge
Regulations Made Usable
Regulations, policies, procedures, and organizational guidance become usable operational knowledge — available at the moment a decision is made.
Intelligence
Explainable, Human-Accountable
ARWIX supports policy-aware recommendations while preserving human accountability — offering guidance with evidence and confidence.
Automation
Governed Coordination at Scale
ARWIX coordinates routine actions, deadlines, validations, communications, and escalations under approved rules — with full auditability.
Integration
Complement Rather Than Displace
ARWIX connects with existing systems — HR, finance, payroll, carrier networks, document repositories — without requiring wholesale replacement.
Participant Workspaces
Purpose-Built for Every Role
Three dedicated application workspaces — each tailored to its participants, each connected to the same governed data layer. Every participant sees a workspace designed for how they work.
Enterprise Operations
Administration, policy management, case oversight, initiation workflows, approvals, reporting, and platform configuration for operations staff and coordinators.
Government & Enterprise Solutions →Move Management
Command center, move workspace, HHG service panel, carrier coordination, service health monitoring, and operational guidance for move managers and RMCs.
RMC & Move Management Solutions →Employee Workspace
Guided questionnaire, entitlement review, e-signatures, voucher submissions, TA requests, shipment status, and communications for employees and transferees.
Employee Experience →Configurable by Design
Built to support organizational differences — not to ignore them.
ARWIX supports the differences between organizations through configuration, inheritance, policy overrides, role-based workflows, and audience-specific experiences. Every organization can operate according to its own rules within the same governed platform.
Configurable Dimensions
Policy Assignment
Assign JTR, FTR, FAR, or corporate policy to any combination of org units and relocation audiences.
Allowance Matrix
Configure which allowances apply, at what level, and under what conditions — for each framework and geography.
Approval Authority
Define who can approve what, at what tier, and under what dollar or policy thresholds.
Workflow Milestones
Configure required vs. optional milestones, document requirements, and escalation rules per client.
Governance & Control
Governed by Design
ARWIX treats governance, auditability, and access control as foundational platform capabilities — not features layered on top. Every milestone is governed. Every access is authorized. Every decision is documented.
Role-Based Access Control
Platform-level enforcement of participant visibility, action authority, and data scoping.
Policy Governance
Framework rules, org-level overrides, and allowance matrices enforced automatically at every decision.
Audit Trail
Every action, approval, and change logged with timestamp, actor identity, and contextual metadata.
Approval Authority
Configurable approval tiers, dollar thresholds, and exception handling — documented and traceable.
E-Signature (ESIGN Act)
Legally compliant electronic signatures — draw, type, upload, or mobile — timestamped and bundled into verifiable packets.
Version & Amendment History
Policy changes, document revisions, and entitlement adjustments are version-controlled and queryable.
Connected Lifecycle
From Initiation to Closeout
The ARWIX relocation lifecycle connects every stage of the move — with governed, auditable handoffs between participants at each milestone.
Initiate
Case opened, participants notified, order issued
Plan
Policy applied, entitlements resolved, questionnaire completed
Authorize
Cost estimated, budget confirmed, authorization issued
Coordinate
Services scheduled, carriers assigned, milestones tracked
Deliver
Move executed, storage managed, incidents documented
Reimburse
Vouchers submitted, expenses reviewed, invoices processed
Close
Final review, documentation retained, case closed
Platform Access
Choose Your Workspace
Authorized users can access their workspace directly. Each workspace is purpose-built for its participants and connected to the same governed platform.
ARWIX Platform
For administrators, move managers, coordinators, and finance teams authorized to manage relocation programs.
Access Workspace →My Relocation
For employees and transferees managing their relocation experience, documents, signatures, and expenses.
Access Workspace →Carrier Portal
For carriers and suppliers managing service activity, shipment milestones, documents, and invoice readiness.
Access Workspace →From Predictable Workflows to Predictable Outcomes.
ARWIX gives every participant the workspace they need, every workflow the governance it requires, and every program the visibility to operate with confidence.