RMCs & Move Managers

A Platform That Works the Way You Do

Relocation management companies and move managers need operational tools that support the full scope of their work — case management, carrier coordination, policy interpretation, client communication, and exception handling — across multiple clients simultaneously.

For RMCs & Move Managers

Complement your processes — don't replace them.

ARWIX is designed to work alongside an RMC's existing processes and client relationships — providing the case management, carrier coordination, and governance infrastructure that supports complex multi-client operations.

Unified command center across all active cases
Client-specific workflows, policies, and approval structures
Carrier coordination and service health monitoring
Policy interpretation support with entitlement visibility
Document workflows and e-signatures at every milestone
Exception handling with audit-ready approval records
Invoice readiness tools and payment tracking
Employee-facing workspace for guided relocation experience

Multi-Client Operations

One platform. Many clients. Consistent governance.

RMCs and move managers often operate across multiple clients, each with their own policy requirements, approval structures, and operational preferences. Managing that complexity through disconnected tools — spreadsheets, email, and separate portals — creates coordination risk and limits visibility.

ARWIX provides a single governed platform where each client's operating model is respected, every case is visible, and every action is documented.

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Platform Capabilities

Operational Tools for Move Managers

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Case Management & Work Queues

A unified case management workspace with work queues, status visibility, priority indicators, and actionable case lists — designed for move managers who handle high caseloads across multiple clients.

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Household Goods Coordination

HHG service panel with carrier assignment, weight entitlement tracking, SIT authorization, NTS management, and milestone monitoring — connected to the relocation case.

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Carrier & Supplier Management

Manage carrier assignments, service acceptance, survey scheduling, shipment milestones, and assessorial approvals — with structured access for carriers and suppliers.

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Policy Interpretation Support

ARWIX surfaces the applicable policy framework, entitlement rules, and allowance authorizations for each case — supporting move managers in applying the right policy to each relocation.

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Documents & Communications

Document requests, uploads, e-signatures, and case communications — captured and retained within the relocation case, accessible to authorized participants.

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Cost Estimates & Exceptions

Cost estimation against authorized entitlements, exception documentation, approval workflows, and budget tracking — all within the platform rather than managed through email.

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Invoice Readiness

Invoice readiness tools help move managers and carriers identify missing information, resolve discrepancies, and submit accurate invoices — reducing back-and-forth and payment delays.

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Client-Specific Operating Models

ARWIX can be configured to reflect the specific workflows, approval structures, and client preferences of each client — without hard-coding a single operating model.

Built for the Operational Reality of Move Management.

Request a demonstration tailored to your RMC operations — case management, carrier coordination, client-specific workflows, and more.

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